For problems using the website, including answering the dictionary entry questions and/or submitting your personal information, please check
Frequently Asked Questions before contacting us.

If you don't find the solution to your problem there, please send an email to:
HelpDesk@barronseduc.com

It is important to include the following when reporting a problem so we can help you as quickly as possible:

• Title of your dictionary and date of purchase
• A detailed description of the problem including your computer's operating system

Please make sure your email settings will allow you to receive email from us.

For technical problems other than using the website, including downloading the dictionary ebook files and reading the ebooks on your device, please go to Support Website to consult the knowledge base or contact the support team.